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CHECK IN: We ask that you check in with the receptionist upon arrival at each appointment.
ON TIME POLICY: Patients must be on time for all appointments. You may be asked to reschedule if you are more than 10 minutes late.
If you need a prescription, please call our office and make an appointment to see your doctor. If you need a refill, please contact your pharmacy and they will either electronically send or fax us the request (even if you prescription says “no refills”). This is the fastest and easiest way to get our prescriptions refilled. Please plan ahead and request a refill prior to running out of your prescription. Allow a minimum of 48 HOURS for refills to be approved. Narcotic prescriptions will not be prescribed or refilled after office hours or on weekends.
Parking for our patients is located across the street from the clinic on Palm Avenue.
We require 24 hours notice for all cancelled appointments. When a cancellation occurs without 24 hours notice, you may be responsible for the appointment charges. We do not bill insurance on those occasions.
We will bill your insurance as a courtesy to you, as long as you present a current insurance card. If payment is not received from your insurance, any balance will be your responsibility. If we are unable to verify your insurance or you do not have your insurance card, full payment is due at the time of service. It is your responsibility to verify insurance coverage for specific procedures and preventative exams. If you encounter any problems, we are happy to assist you. Please make sure your phone number, address and insurance information is up to date.
CO–PAYMENTS: If your insurance requires you to settle with a co–pay, it is due at the time of service. We do not bill for co–pays.
SELF–PAY PATIENTS: Patients without insurance are asked to pay at the time of service.
OFFICE HOURS: Monday thru Friday 8:30am to 4:30pm with a lunch break from 12 to 1:00. We are closed on Saturday and Sunday as well as most major holidays.
AFTER HOURS: A physician is available to you by phone after hours, weekends and holidays for urgent problems. If you are having a life-threatening emergency call 911 or go directly to the nearest Emergency Room. If you have an urgent problem that is not life-threatening but cannot wait until normal business hours, call the office at 541-488-0873 and the answering service will page the on-call physician.
Siskiyou Family Health has disability access. There is handicapped parking on Palm Avenue, adjacent to the clinic. The entrance to the clinic is wheelchair accessible.
Feel free to download and fill out these forms prior to your appointment.
Family Doctor: www.familydoctor.org/
Medline Plus: www.nlm.nih.gov/medlineplus/tutorials
National Institutes of Health: www.nih.gov/
American Heart Association: www.heart.org
Women’s Health: www.womenshealth.gov
American Academy of Pediatrics: www.healthychildren.org
Kids Health: www.kidshealth.org
Vaccine Education Center: www.chop.edu/service/vaccine-education-center/home.html
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Intuitive Eating : A Revolutionary Anti-Diet Approach by Evelyn Tribole, MS
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The Wholesome Child: A Nutrition Guide with More Than 140 Family-Friendly Recipes by Mandy Sacher
The Mediterranean Diet: A Complete Guide: 50 Quick and Easy Low Calorie High Protein Mediterranean Diet Recipes for Weight Loss (The Mediterranean Diet Meal Plan for Beginners Book 1) by Matthew A. Bryant
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Address: 1025 Siskiyou Blvd, Ashland OR 97520
Hours: 8:30am – 4:30pm (Monday-Friday)
Phone: (541) 488-0873
Fax: (541) 482-6037